Privacy Policy

Last updated: 9 November 2026 · NL · EN · DE

ZonChalet (the Netherlands) is responsible for the processing of personal data via this website. Questions? Email info@zonchalet.com.

1. What data do we process, and why?

Booking enquiry via the form

Data: name, email address, arrival and departure dates, number of guests and your message.
Purpose: answering your enquiry and handling a possible stay.
Legal basis: performance of a (prospective) contract and our legitimate interest in answering questions.
Retention: no longer than needed to handle the enquiry; data of a confirmed stay is kept for 7 years under Dutch tax record-keeping rules.

Form protection

To limit spam we count the number of enquiries per IP address per hour. The IP address is briefly stored as an encrypted code (hash) in a temporary file on the server and is not linked to your enquiry. Legal basis: legitimate interest (security).

Web analytics (Google Analytics)

Data: pages you view, approximate location, device and browser type and the source of your visit, using cookies (_ga, _ga_*). IP anonymisation is enabled.
Purpose: understanding how many people visit the site and how it is used.
Legal basis: only with your consent (cookie banner). Without consent Google Analytics is not loaded and no cookies are set.
Retention: up to 14 months. You can change your choice at any time via “Cookie settings” at the bottom of the page; when you withdraw consent we delete the Analytics cookies.

2. Third-party services

• Strato (Germany) — website and email hosting. Processor, under a data processing agreement.
• Google Analytics (Google Ireland Ltd. / Google LLC) — only after consent. Data may be processed in the US under the EU-US Data Privacy Framework.
• Google Fonts and Google Maps — fonts and the map are loaded from Google servers, so Google receives your IP address. Legal basis: legitimate interest in a well-functioning, polished website.
• Airbnb, VRBO and Facebook — links on the site lead to these services; from then on their own privacy policies apply.

We do not sell your data and do not share it with anyone other than those named above.

3. Cookies

We use no functional cookies. Only the Analytics cookies described in section 1 are set, after your consent. Your choice is stored in your browser’s local storage (key zc-consent).

4. Your rights

You have the right to access, rectify, erase, restrict and port your data, and to object to processing. Where processing is based on consent you can withdraw it at any time. Send your request to info@zonchalet.com; we respond within one month. You may also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

5. Changes

We may update this policy. The date at the top shows the latest change.